Returns & Refunds

Final Sale Policy

At Opal & Onyx, we curate a collection of rare and extraordinary pre-loved luxury fashion — each piece selected for its uniqueness, condition, and timeless appeal. From iconic couture to rare collectibles, our offerings are meticulously authenticated and presented with the highest standards of care.

Due to the exclusive and one-of-a-kind nature of our inventory, all sales are final. We do not accept returns, exchanges, or offer refunds under any circumstances. This policy is in place to preserve the integrity of each piece and ensure that every acquisition remains as unique as the individual who chooses it.

Before purchasing, we encourage you to:

  • Review the item’s full description and condition report
  • Examine our high-resolution imagery
  • Reach out to our Concierge Team with any questions

We are here to guide you with clarity, detail, and discretion — ensuring your experience is as refined as the pieces we offer.

Thank you for choosing Opal & Onyx, where exclusivity is honoured, rarity is protected, and every piece is a future heirloom.